The number u have dialed is not in service!

I’m new to freepbx.
I have just purchased one the freepbx plans. I used the auto configure key with the sipstation module.

But everytime i try to make a call, I get this message from my softphone: the number u have dialed is not in service.

can you please help me…I’m totally clueless about whatelse to do now. I did configure the outbound route too.

these are some of the errors i get from the asterisk logfiles:

I only copied some of the errors logs. They are not in any particular order.

Please help me! ANYONE WHO CAN HELP.

[2012-12-13 12:06:33] VERBOSE[3929] pbx.c: == Registered application ‘SLATrunk’
[2012-12-13 12:06:33] DEBUG[3929] xmldoc.c: Cannot find variable ‘description’ in tree ‘MEETME_INFO’
[2012-12-13 12:06:33] VERBOSE[3929] pbx.c: == Registered custom function ‘MEETME_INFO’
[2012-12-13 12:06:33] VERBOSE[3929] loader.c: app_meetme.so => (MeetMe conference bridge)
[2012-12-13 12:06:33] VERBOSE[3929] pbx.c: == Registered custom function ‘PRESENCE_STATE’
[2012-12-13 12:06:33] VERBOSE[3929] loader.c: func_presence_state.so => (Gets or sets a presence state in the dialplan)
[2012-12-13 12:06:33] VERBOSE[3929] pbx.c: == Registered application ‘ConfBridge’
[2012-12-13 12:06:33] VERBOSE[3929] loader.c: app_confbridge.so => (Conference Bridge Application)
[2012-12-13 12:06:33] ERROR[3929] cel_custom.c: Unable to load cel_custom.conf. Not logging CEL to custom CSVs.
[2012-12-13 12:06:33] VERBOSE[3929] loader.c: cel_custom.so => (Customizable Comma Separated Values CEL Backend)
[2012-12-13 12:06:33] ERROR[3929] cdr_syslog.c: Unable to load cdr_syslog.conf. Not logging custom CSV CDRs to syslog.
[2012-12-13 12:06:33] ERROR[3929] cdr_custom.c: Unable to load cdr_custom.conf. Not logging custom CSV CDRs.
[2012-12-13 12:06:33] VERBOSE[3929] loader.c: cdr_custom.so => (Customizable Comma Separated Values CDR Backend)
[2012-12-13 12:06:33] VERBOSE[3929] config.c: == Parsing ‘/etc/asterisk/cdr.conf’: [2012-12-13 12:06:33] VERBOSE[3929] config.c: == Found
[2012-12-13 12:06:33] WARNING[3929] cel_manager.c: Failed to load configuration file. CEL manager Module not activated.
[2012-12-13 12:06:33] WARNING[3929] cdr_manager.c: Failed to load configuration file. Module not activated.

AND THEN these:

[2012-12-13 12:06:33] WARNING[3929] res_phoneprov.c: Unable to load users.conf
[2012-12-13 12:06:33] WARNING[3929] app_followme.c: No follow me config file (followme.conf), so no follow me

[2012-12-13 12:06:33] ERROR[3929] chan_unistim.c: Unable to load config unistim.conf
[2012-12-13 12:06:33] NOTICE[3929] pbx_ael.c: Starting AEL load process.
[2012-12-13 12:06:33] NOTICE[3929] pbx_ael.c: File /etc/asterisk/extensions.ael not found; AEL declining load
[2012-12-13 12:06:33] VERBOSE[3929] pbx.c: == Registered custom function ‘EXTENSION_STATE’
[2012-12-13 12:06:33] VERBOSE[3929] loader.c: func_extstate.so => (Gets an extension’s state in the dialplan)
[2012-12-13 12:06:33] ERROR[3929] app_amd.c: Configuration file amd.conf missing.

[2012-12-13 12:06:33] NOTICE[4116] chan_sip.c: Peer ‘fpbx-2-3c97878e’ is now Reachable. (36ms / 2000ms)
[2012-12-13 12:06:37] NOTICE[4116] chan_sip.c: Peer ‘ALCAZAR’ is now UNREACHABLE! Last qualify: 0
[2012-12-13 12:08:15] VERBOSE[4116] netsock2.c: == Using SIP RTP TOS bits 184
[2012-12-13 12:08:15] VERBOSE[4116] netsock2.c: == Using SIP RTP CoS mark 5
[2012-12-13 12:08:15] VERBOSE[4179] pbx.c: – Executing [[email protected]:1] NoOp(“SIP/192.168.154.128-00000000”, “Received incoming SIP connection from unknown peer to 18665032856”) in new stack
[2012-12-13 12:08:15] VERBOSE[4179] pbx.c: – Executing [[email protected]:2] Set(“SIP/192.168.154.128-00000000”, “DID=18665032856”) in new stack
[2012-12-13 12:08:15] VERBOSE[4179] pbx.c: – Executing [[email protected]:3] Goto(“SIP/192.168.154.128-00000000”, “s,1”) in new stack
[2012-12-13 12:08:15] VERBOSE[4179] pbx.c: – Goto (from-sip-external,s,1)
[2012-12-13 12:08:15] VERBOSE[4179] pbx.c: – Executing [[email protected]:1] GotoIf(“SIP/192.168.154.128-00000000”, “0?checklang:noanonymous”) in new stack
[2012-12-13 12:08:15] VERBOSE[4179] pbx.c: – Goto (from-sip-external,s,5)
[2012-12-13 12:08:15] VERBOSE[4179] pbx.c: – Executing [[email protected]:5] Set(“SIP/192.168.154.128-00000000”, “TIMEOUT(absolute)=15”) in new stack
[2012-12-13 12:08:15] VERBOSE[4179] func_timeout.c: Channel will hangup at 2012-12-13 12:08:30.218 EST.
[2012-12-13 12:08:15] VERBOSE[4179] pbx.c: – Executing [[email protected]:6] Answer(“SIP/192.168.154.128-00000000”, “”) in new stack
[2012-12-13 12:08:15] VERBOSE[4179] pbx.c: – Executing [[email protected]:7] Wait(“SIP/192.168.154.128-00000000”, “2”) in new stack
[2012-12-13 12:08:17] VERBOSE[4179] pbx.c: – Executing [[email protected]:8] Playback(“SIP/192.168.154.128-00000000”, “ss-noservice”) in new stack
[2012-12-13 12:08:17] VERBOSE[4179] file.c: – <SIP/192.168.154.128-00000000> Playing ‘ss-noservice.ulaw’ (language ‘en’)
[2012-12-13 12:08:22] VERBOSE[4179] pbx.c: – Executing [[email protected]:9] PlayTones(“SIP/192.168.154.128-00000000”, “congestion”) in new stack
[2012-12-13 12:08:22] VERBOSE[4179] pbx.c: – Executing [[email protected]:10] Congestion(“SIP/192.168.154.128-00000000”, “5”) in new stack
[2012-12-13 12:08:24] VERBOSE[4179] pbx.c: == Spawn extension (from-sip-external, s, 10) exited non-zero on ‘SIP/192.168.154.128-00000000’
[2012-12-13 12:08:24] VERBOSE[4179] pbx.c: – Executing [[email protected]:1] Hangup(“SIP/192.168.154.128-00000000”, “”) in new stack
[2012-12-13 12:08:24] VERBOSE[4179] pbx.c: == Spawn extension (from-sip-external, h, 1) exited non-zero on ‘SIP/192.168.154.128-00000000’
[2012-12-13 12:08:33] VERBOSE[4116] netsock2.c: == Using SIP RTP TOS bits 184
[2012-12-13 12:08:33] VERBOSE[4116] netsock2.c: == Using SIP RTP CoS mark 5
[2012-12-13 12:08:33] VERBOSE[4202] pbx.c: – Executing [[email protected]:1] NoOp(“SIP/192.168.154.128-00000001”, “Received incoming SIP connection from unknown peer to 18665032856”) in new stack
[2012-12-13 12:08:33] VERBOSE[4202] pbx.c: – Executing [[email protected]:2] Set(“SIP/192.168.154.128-00000001”, “DID=18665032856”) in new stack
[2012-12-13 12:08:33] VERBOSE[4202] pbx.c: – Executing [[email protected]:3] Goto(“SIP/192.168.154.128-00000001”, “s,1”) in new stack
[2012-12-13 12:08:33] VERBOSE[4202] pbx.c: – Goto (from-sip-external,s,1)
[2012-12-13 12:08:33] VERBOSE[4202] pbx.c: – Executing [[email protected]:1] GotoIf(“SIP/192.168.154.128-00000001”, “0?checklang:noanonymous”) in new stack
[2012-12-13 12:08:33] VERBOSE[4202] pbx.c: – Goto (from-sip-external,s,5)
[2012-12-13 12:08:33] VERBOSE[4202] pbx.c: – Executing [[email protected]:5] Set(“SIP/192.168.154.128-00000001”, “TIMEOUT(absolute)=15”) in new stack
[2012-12-13 12:08:33] VERBOSE[4202] func_timeout.c: Channel will hangup at 2012-12-13 12:08:48.786 EST.
[2012-12-13 12:08:33] VERBOSE[4202] pbx.c: – Executing [[email protected]:6] Answer(“SIP/192.168.154.128-00000001”, “”) in new stack
[2012-12-13 12:08:33] VERBOSE[4202] pbx.c: – Executing [[email protected]:7] Wait(“SIP/192.168.154.128-00000001”, “2”) in new stack
[2012-12-13 12:08:35] VERBOSE[4202] pbx.c: – Executing [[email protected]:8] Playback(“SIP/192.168.154.128-00000001”, “ss-noservice”) in new stack
[2012-12-13 12:08:35] VERBOSE[4202] file.c: – <SIP/192.168.154.128-00000001> Playing ‘ss-noservice.ulaw’ (language ‘en’)
[2012-12-13 12:08:40] VERBOSE[4202] pbx.c: == Spawn extension (from-sip-external, s, 8) exited non-zero on ‘SIP/192.168.154.128-00000001’
[2012-12-13 12:08:40] VERBOSE[4202] pbx.c: – Executing [[email protected]:1] Hangup(“SIP/192.168.154.128-00000001”, “”) in new stack
[2012-12-13 12:08:40] VERBOSE[4202] pbx.c: == Spawn extension (from-sip-external, h, 1) exited non-zero on ‘SIP/192.168.154.128-00000001’
[2012-12-13 12:08:50] VERBOSE[4116] netsock2.c: == Using SIP RTP TOS bits 184
[2012-12-13 12:08:50] VERBOSE[4116] netsock2.c: == Using SIP RTP CoS mark 5
[2012-12-13 12:08:50] VERBOSE[4226] pbx.c: – Executing [[email protected]:1] NoOp(“SIP/192.168.154.128-00000002”, “Received incoming SIP connection from unknown peer to 18002350000”) in new stack
[2012-12-13 12:08:50] VERBOSE[4226] pbx.c: – Executing [[email protected]:2] Set(“SIP/192.168.154.128-00000002”, “DID=18002350000”) in new stack
[2012-12-13 12:08:50] VERBOSE[4226] pbx.c: – Executing [[email protected]:3] Goto(“SIP/192.168.154.128-00000002”, “s,1”) in new stack
[2012-12-13 12:08:50] VERBOSE[4226] pbx.c: – Goto (from-sip-external,s,1)
[2012-12-13 12:08:50] VERBOSE[4226] pbx.c: – Executing [[email protected]:1] GotoIf(“SIP/192.168.154.128-00000002”, “0?checklang:noanonymous”) in new stack
[2012-12-13 12:08:50] VERBOSE[4226] pbx.c: – Goto (from-sip-external,s,5)
[2012-12-13 12:08:50] VERBOSE[4226] pbx.c: – Executing [[email protected]:5] Set(“SIP/192.168.154.128-00000002”, “TIMEOUT(absolute)=15”) in new stack
[2012-12-13 12:08:50] VERBOSE[4226] func_timeout.c: Channel will hangup at 2012-12-13 12:09:05.920 EST.
[2012-12-13 12:08:50] VERBOSE[4226] pbx.c: – Executing [[email protected]:6] Answer(“SIP/192.168.154.128-00000002”, “”) in new stack
[2012-12-13 12:08:50] VERBOSE[4226] pbx.c: – Executing [[email protected]:7] Wait(“SIP/192.168.154.128-00000002”, “2”) in new stack
[2012-12-13 12:08:53] VERBOSE[4226] pbx.c: – Executing [[email protected]:8] Playback(“SIP/192.168.154.128-00000002”, “ss-noservice”) in new stack
[2012-12-13 12:08:53] VERBOSE[4226] file.c: – <SIP/192.168.154.128-00000002> Playing ‘ss-noservice.ulaw’ (language ‘en’)
[2012-12-13 12:08:55] VERBOSE[4226] pbx.c: == Spawn extension (from-sip-external, s, 8) exited non-zero on ‘SIP/192.168.154.128-00000002’
[2012-12-13 12:08:55] VERBOSE[4226] pbx.c: – Executing [[email protected]:1] Hangup(“SIP/192.168.154.128-00000002”, “”) in new stack
[2012-12-13 12:08:55] VERBOSE[4226] pbx.c: == Spawn extension (from-sip-external, h, 1) exited non-zero on ‘SIP/192.168.154.128-00000002’

Received incoming SIP connection from unknown peer indicates that it doesn’t know who the sending party is… What steps have you taken in your setup? Have you setup your extensions, trunks, inbound and outbound routes?