System completely down?

Hi guys,

Yesterday I’ve done some updates through the GUI (Module Admin / Check online / Upgrade all)

This morning, some users are reporting that they get a “call limit reached” message when trying to dial numbers.

So it’s the first time I hear about this, therefore I google and eventually I want to log in FreePBX’s GUI and check out some settings, namely in extension, to see if there’s an outbound call limit, etc.

Problem is: when I log it, the home screen is stuck at this point:

If I try to go into APPLICATIONS > EXTENSIONS it will go back to the login screen

I tried rebooting, and the startup took forever compared to normally

Now I get this when trying to log in to FreePBX GUI:


DB Error: connect failed

Trace Back

/var/www/html/admin/libraries/db_connect.php:71 die_freepbx()
  [0]: DB Error: connect failed

/var/www/html/admin/bootstrap.php:91 require_once()
  [0]: /var/www/html/admin/libraries/db_connect.php

/etc/freepbx.conf:9 require_once()
  [0]: /var/www/html/admin/bootstrap.php

/var/www/html/admin/config.php:99 include_once()
  [0]: /etc/freepbx.conf

And now the system is completely down, there’s no way to make or receive calls…

Can anyone help??

mysqlcheck --repair --all-databases
1 Like

thank you!

Finally the problem was that the file “mysql.log” was 24 GB!!!

This made it so my VM was out of disk space
And therefore eventually killed it.

I deleted the file, rebooted, all is good!


or there’s that…