System Admin module - Update question

Distro Discussion & Help
1

I attempted to update two versions with the system admin module which has always worked for me before. This time I had it update two versions at once and it is spinning on the message at the bottom of this page. Where do I look for update logs to find out what is happening?

Thanks!

Current version: 1.88.210.57-1
Update Status:
[2011-07-29 11:11:49] 310: Stage 1 complete
[2011-07-29 11:11:49] 320: Starting stage 2
[2011-07-29 11:15:57] 330: Stage 2 complete
[2011-07-29 11:15:58] 340: Starting stage 3
[2011-07-29 11:15:58] 350: Stage 3 complete
[2011-07-29 11:15:58] 360: Starting stage 4
[2011-07-29 11:15:58] 370: Stage 4 complete
[2011-07-29 11:15:58] 380: Starting stage 5
[2011-07-29 11:15:58] 390: Stage 5 complete
[2011-07-29 11:15:58] 400: Starting stage 6
[2011-07-29 11:15:59] 410: Stage 6 complete
[2011-07-29 11:15:59] 800: Upgrade script complete
[2011-08-15 08:43:49] 300: Starting stage 1
[2011-08-15 08:43:58] 310: Stage 1 complete
[2011-08-15 08:43:58] 320: Starting stage 2
[2011-08-15 08:45:49] 330: Stage 2 complete
[2011-08-15 08:45:49] 340: Starting stage 3
[2011-08-15 08:45:49] 350: Stage 3 complete
[2011-08-15 08:45:49] 360: Starting stage 4
[2011-08-15 08:45:50] 370: Stage 4 complete
[2011-08-15 08:45:50] 380: Starting stage 5
[2011-08-15 08:45:50] 390: Stage 5 complete
[2011-08-15 08:45:50] 400: Starting stage 6
[2011-08-15 08:45:50] 410: Stage 6 complete
[2011-08-15 08:45:50] 800: Upgrade script complete
[2011-11-30 09:37:25] 300: Starting stage 1
[2011-11-30 09:37:35] 310: Stage 1 complete
[2011-11-30 09:37:35] 320: Starting stage 2
[2011-11-30 09:55:18] 330: Stage 2 complete
[2011-11-30 09:55:19] 340: Starting stage 3
[2011-11-30 09:55:19] 350: Stage 3 complete
[2011-11-30 09:55:19] 360: Starting stage 4
[2011-11-30 09:55:27] 370: Stage 4 complete
[2011-11-30 09:55:27] 380: Starting stage 5
[2011-11-30 09:55:28] 390: Stage 5 complete
[2011-11-30 09:55:28] 400: Starting stage 6
[2011-11-30 09:55:28] 410: Stage 6 complete
[2011-11-30 09:55:28] 800: Upgrade script complete
[2011-11-30 09:58:54] 100: Initializing update process
[2011-11-30 09:58:54] 110: Submitting update request
[2011-11-30 09:58:55] 115: Update sequence initialized
[2011-11-30 09:58:55] 120: Requesting updates
[2011-11-30 09:58:56] 130: Processing update
[2011-11-30 09:59:43] 120: Requesting updates
[2011-11-30 09:59:43] 130: Processing update
[2011-11-30 10:00:23] 120: Requesting updates
[2011-11-30 10:00:24] 130: Processing update
[2011-11-30 10:00:24] 300: Starting stage 1
[2011-11-30 10:00:32] 310: Stage 1 complete
[2011-11-30 10:00:32] 320: Starting stage 2
[2011-11-30 10:01:00] 330: Stage 2 complete
[2011-11-30 10:01:00] 340: Starting stage 3
[2011-11-30 10:01:00] 350: Stage 3 complete
[2011-11-30 10:01:01] 360: Starting stage 4
[2011-11-30 10:01:01] 370: Stage 4 complete
[2011-11-30 10:01:01] 380: Starting stage 5
[2011-11-30 10:01:01] 390: Stage 5 complete
[2011-11-30 10:01:01] 400: Starting stage 6
[2011-11-30 10:01:01] 410: Stage 6 complete
[2011-11-30 10:01:01] 800: Upgrade script complete
[2011-11-30 10:01:01] 120: Requesting updates
[2011-11-30 10:01:02] 130: Processing update
[2011-11-30 10:01:02] 300: Starting stage 1
[2011-11-30 10:01:10] 310: Stage 1 complete
[2011-11-30 10:01:10] 320: Starting stage 2
[2011-11-30 10:09:11] 330: Stage 2 complete
[2011-11-30 10:09:11] 340: Starting stage 3
[2011-11-30 10:09:11] 350: Stage 3 complete
[2011-11-30 10:09:11] 360: Starting stage 4
[2011-11-30 10:09:11] 370: Stage 4 complete
[2011-11-30 10:09:11] 380: Starting stage 5
[2011-11-30 10:09:11] 390: Stage 5 complete
[2011-11-30 10:09:11] 400: Starting stage 6
[2011-11-30 10:09:11] 410: Stage 6 complete
[2011-11-30 10:09:11] 800: Upgrade script complete
[2011-11-30 10:09:12] 120: Requesting updates
[2011-11-30 10:09:12] 130: Processing update
[2011-11-30 10:09:12] 300: Starting stage 1
[2011-11-30 10:09:22] 310: Stage 1 complete
[2011-11-30 10:09:22] 320: Starting stage 2
[2011-11-30 10:09:48] 330: Stage 2 complete
[2011-11-30 10:09:48] 340: Starting stage 3
[2011-11-30 10:09:48] 350: Stage 3 complete
[2011-11-30 10:09:49] 360: Starting stage 4
[2011-11-30 10:09:49] 370: Stage 4 complete
[2011-11-30 10:09:49] 380: Starting stage 5
[2011-11-30 10:09:49] 390: Stage 5 complete
[2011-11-30 10:09:49] 400: Starting stage 6
[2011-11-30 10:09:49] 410: Stage 6 complete
[2011-11-30 10:09:49] 800: Upgrade script complete
[2011-11-30 10:09:49] 850: Upgrade process successfully completed!
[2012-03-03 21:26:09] 100: Initializing update process
[2012-03-03 21:26:09] 110: Submitting update request
[2012-03-03 21:26:10] 115: Update sequence initialized
[2012-03-03 21:26:10] 120: Requesting updates
[2012-03-03 21:26:11] 910: Error acquiring update

2

It is still spinning on the same message this morning.

[root@pbx asterisk]# cat /etc/asterisk/freepbxdistro-version
1.88.210.57-1

3

Still spinning… rebooted… still looks the same.

4

Since this is a paid module can you open a support ticket from portal.schmoozecom.com and provide SSH login info so we can take a look for you.

5

Thanks Tony - I am so used to the great advice I get here from you and others on this forum I forgot that the admin package is supported. I have posted a support ticket there and you already responded within minutes :slight_smile: