I have been using the System-admin payment module and its DDNS service for several years.
The problem I have is that although the administration page shows me the current public IP correctly, if I ping 9427xxxxx.deployments.pbxact(dot)com I get a different IP, and therefore I can not access from the outside, but if I put the ip directly if I can.
I have tried to force the ip in the module options, but it keeps responding to a different IP.
No settings have been changed.
Yes i checked the ip on portal.samgoma(dot)com and the ip that it shows me is correct but instead if I ping the ddns url that it gives me, I get a different one.
Hi @Vandark
Looks like your LAN DNS cash is not correct. Try to clean your DNS cash and add additional Public DNS such as Google DNS( 8.8.8.8 ; 8.8.4.4 )
Open Sangoma Support ticket for Billing and License Department. I think we can NOT to do nothing from here…
How to you see on your screenshot its says FreePBX Distro and PBXact which information is correct PBXAct or FreePBX ?
I think Sangoma Support Guys knows your issue… Call them.