I’m trying to activate our system to get the license for Sysadmin Pro, but I’m getting an error saying
Couldn't resolve host 'katanafpbx.schmoozecom.com'
Pinging that from a command line works fine, however the host does not respond to any pings. Going to that address in a web browser results in a nearly empty XML document, so obviously the host is up, responding, and I can get to it from our phone system. Not sure why that isn’t working.
I’d check the contents of /etc/resolv.conf on the FreePBX machine, and see if that has possibly become corrupt?
Definitely nothing to do with DNS. If resolv.conf were having issues, I wouldn’t be able to ping that host from the CLI. That’s why this is a strange error being that katanafpbx.schmoozecom.com is undoubtedly resolvable.
I was able to get this to work by adding katanafpbx.schmoozecom.com and its IP address to the hosts file on the phone system. Very strange since I got the IP for katanafpbx.schmoozecom.com from the CLI on the phone system.
modify /etc/resolv.conf as indicated
nameserver 127.0.0.1 # mandatory
nameserver 22.214.171.124 # your first préfered DNS
nameserver 126.96.36.199 # your second prefered DNS