Syslog setting in MAC.cfg for Aastra phones?

General Help
1

I wish to enable logging to Syslog on all my Aastra phones (we are troubleshooting a rebooting issue and my boss wants to have all the phones logging to a syslog server)

I know how to enable it in the phone itself via web GUI, but I am wondering if there is something I put put either in the MAC.cfg file, or the aastra.cfg file that would set it? Maybe something like:

syslog = 1
syslog_server = 1.2.3.4
syslog_debug_level = 7

I haven’t been able to find anything for Aastra phones, though I have found similar settings for Polycoms.

Thanks! :slight_smile:

2

Once it’s setup in the phone, browse to Troubleshooting in the Phone GUI and you can download the local config for clues on how to set your provisioning files.

3

Can’t you turn on pcap capture on the phone, it is a Mitel.
From the phone’s gui you can turn it on.

By the way, the phones restart at 3am or 5am depending on the firmware.