Why do I need to create a github account to open a trouble ticket? It used to be my Sangoma account was all I needed to open a TT… It wants you to match 10 images that don’t align and are reversed color so the images look totally different than what you are shown to match! What an absolute pia.
Sangoma support tickets are handled via help.sangoma.com – is that where you are seeing this CAPTCHA ? Or portal.sangoma.com – where you purchase support ?
It was here - Issues · FreePBX/issue-tracker · GitHub I clicked new issue and it took me to here - Sign in to GitHub · GitHub which wanted a github account.
GitHub is for open source code issues, bugs, feature requests, etc. not paid assistance and/or commercial module support from Sangoma. Please use help.sangoma.com for the latter 
Thank you for the link. Please update https://sangomakb.atlassian.net/wiki/spaces/SS/pages/30408833/Support+Services+-+FreePBX+Commercial+Module+Support to reflect the info.
Either that or I am totally confused which happens occasionally, the joys of a stroke.
I appreciate the quick response and info. Dave