Caller hears a stutter at beginning of announcement when dialing in from outside. (Copper line)
Recording starts with ‘Thank you for calling…’ but sounds like ‘Th (dropout) k you for calling’.
Dialing 7777 internally sounds fine.
Happens only on Time Condition ‘Incoming’
Time condition: Incoming destination: IVR & Main business hours
Time group mode.
Time group: Incoming
08:88 - 16:30. Mon-Thu.
Other time conditions lead to different recordings and don’t have this problem.
Has anyone else had this issue?