I cant seem to find whether or not this is doable - though it seems like something that would be pretty standard.
We have freepbx running in a business environment. After business hours, it auto switches to an IVR. One of the IVR options is to connect to an “On Call Tech”. The “On Call Tech” is just extension 250 that call forwards to a cell phone. This cell phone number changes each Friday based on the tech on call.
When I was hoping is to setup a “Speed Dial” button on the receptions Grandstream phone - one for each tech that would ever be on call, all the receptionist would have to do is click their button on the grandstream phone and that would auto setup the forward. Is this possible?
Bonus points if BLF can be used instead to show which tech is currently active in the forward