So I’ve got a new setup of FreePBX. This customer is located in an area where there are no local DID’s for SIP trunks so we purchased a Cisco SPA8800 4 Port FXO + 4 Port FXS unit.
Problem 1
I’ve got the trunk currently setup and am able to place an outbound call. It takes 11 seconds after the call is placed on the phone to actually start ringing. This will drive the users nuts (it would drive me nuts). Does anyone know how to speed up the amount of time it takes for the outbound call?
Problem 2 (More important)
Inbound calls don’t work at all. It rings, answers then I get a dial tone, then it disconnects.
More details
Customer has 1 phone line
Line is shared with fax on copier. Copier was set to manual answer instead of auto answer as previously set. I will look at getting the faxing to share the line after we can receive incoming calls to the FreePBX system.
FreePBX 192.168.0.254
SPA8800 192.168.0.253
Line 1 FXO is plugged into analog phone line
Line 1 is configured to use UDP 5061
Trunk looks like this
host=192.168.0.253
username=pstn1
secret=mypassword
type=friend
nat=no
qualify=yes
disallow=all
allow=ulaw
port=5061
On the SPA8800 (under Line 1)
Proxy: 192.168.0.254
Register: yes
Make call without reg: yes
Ans call without reg: yes
Display name: Line1
User ID: pstn1
Password: mypassword
Use Auth ID: no
Preferred Codec G711u
I have not made changes to the dial plan. My inbound route on FreePBX is set for any number and goes to ring group 600 for now. I will change it to IVR once it works.
Sorry in advance for resurrecting a zombie thread. @gwntc where you able to resolve this? If so how? I am experiencing the same issue with incoming calls with the SPA8800.
The SPA 8800 was too problematic for me and I was tired of driving 2 hours each way everytime there was an issue so I replaced the system with a FreePBX appliance that had the built in FXO ports.
I did, but after I bought the SPA8800. I would plan on using the Vega50 in the future but want to try and make the SPA work since I already own it for this project.
I also bought a Vega 50 (4 port FXO) in case I ever need it again. Just so I never have to dust off the SPA8800. There is a special place in hell for the SPA8800. I can’t even sell it to anyone. Nobody wants it.
I have a client that has the cisco spa8800 and has out bound but no inbound. They do not want to upgrade the hardware. Has anyone been able to get the inbound working.