SPA504g - Locked to Admin

General Help
1

Hi all,

I have a cisco SPA504g handset which is locked via the admin account. They have blocked the web interface access and also stopped/turned off the phones making a request to the TFTP server so the handset is unable to pull the flat config file from the TFTP server…

Has anyone had the same thing and been able to set a virgin config to the handset?

Any help or ideas will be amazing !! THANKS =)

2

You might try to factory reset the phone. Search “factory reset SPA504g”