Hi there to everyone…
I am in South Africa and require the following assistance… Using free pbx15 and have both soft phones and hardwired phones connected to the pbx. South African numbers when calling from a soft phone use +27 I need to remove this and add 0.
In a previous install I had configured the dial pattern to work however like a real idiot, I lost the file that I should have saved somewhere. Now I just can’t get it right.
Callers can call out dialling 081 082 083 etc however, when there is a +27 in front the call will not go threw.
If someone can just tell me how to format the dial pattern I will appreciate it.
I have tried prefix +27 then nxxxxxxxxx
Then prepend 0 but I am definitely doing something wrong
I am sorry I here you but I think I am rather stupid now because some thing is just not making since to me. Highly confused. Let’s take this from the top. in the first column I have prefix I will add +27 there immediately next to that I will continue with the number which will be nnxxxxxxxxx is this correct?
In the prepend I will add 0. Next to the prepend Tab there is prefix a game what should be added there. Then there is it the match pattern I will assume it will be
Don’t confuse your dial plans (which should always be copacetic with your users expectations) and any need to rewrite such plans to normalize to your your trunk providers’s requirements. For example if you are using a non ZA carrier that completes calls ‘internationally’ , it is likely that you need to replace the ‘national code’ (0) with the e164 code (+27) before sending the call to the carrier, if the mcarrier is ‘domestic’ you will need to check with them what is acceptable.
So as it stands my users can make out going calls just dialing 081 082 083 etc. on the smartphones using an app this is a problem as the numbers are saved as +2783 etc. I use to have this working as I said. I need to remove that +27
And that is my problem