[SOLVED] Problem With UCP loading

UPDATE:

To solve this I uninstalled and removed all modules then reinstalled and that fixed the issue.

Hi,

I’m new at freePBX and I am facing an issue with UCP,

when I go to ucp i just get this (image below)

image

I have reinstalled UCP modules and have upgraded all modules and system

I am using chrome Version 63.0.3239.132 (Official Build) (64-bit)

I have also tried on MS edge.

the log file shows:

[2018-01-16 00:01:19] VERBOSE[8258] asterisk.c: Remote UNIX connection
[2018-01-16 00:01:19] VERBOSE[15331] asterisk.c: Remote UNIX connection disconnected
[2018-01-16 00:01:19] VERBOSE[8258] asterisk.c: Remote UNIX connection
[2018-01-16 00:01:19] VERBOSE[15333] asterisk.c: Remote UNIX connection disconnected
[2018-01-16 00:01:19] VERBOSE[8258] asterisk.c: Remote UNIX connection
[2018-01-16 00:01:19] VERBOSE[15335] asterisk.c: Remote UNIX connection disconnected

the console is as follows

Uncaught TypeError: Cannot read property ‘locales’ of undefined
at bootstrap-table-en-US.js:8
at bootstrap-table-en-US.js:49

Uncaught TypeError: Cannot read property ‘locale’ of undefined
at ajax-bootstrap-select.en-US.js:37
at ajax-bootstrap-select.en-US.js:95

(index):1 This page includes a password or credit card input in a non-secure context. A warning has been added to the URL bar. For more information, see https://goo.gl/zmWq3m.

jsphp_525df7f9a158343d8e81a67a6821e7c0.js:1 Uncaught ReferenceError: UCPMC is not defined
at jsphp_525df7f9a158343d8e81a67a6821e7c0.js:1

Any help will be appreciated :slight_smile:

You should be looking at the javascript console in the browser

https://wiki.freepbx.org/display/SUP/Providing+Great+Debug#ProvidingGreatDebug-BrowserDebug(ConsoleLog)

Knowing your browser and version would be very helpful

Hi, thanks for the reply I am using chrome Version 63.0.3239.132 (Official Build) (64-bit)

I have also tried on MS edge.

the console is as follows

Uncaught TypeError: Cannot read property ‘locales’ of undefined
at bootstrap-table-en-US.js:8
at bootstrap-table-en-US.js:49

Uncaught TypeError: Cannot read property ‘locale’ of undefined
at ajax-bootstrap-select.en-US.js:37
at ajax-bootstrap-select.en-US.js:95

(index):1 This page includes a password or credit card input in a non-secure context. A warning has been added to the URL bar. For more information, see https://goo.gl/zmWq3m.

jsphp_525df7f9a158343d8e81a67a6821e7c0.js:1 Uncaught ReferenceError: UCPMC is not defined
at jsphp_525df7f9a158343d8e81a67a6821e7c0.js:1

Thanks
Richard

@tm1000 Any Ideas on what’s wrong?

Thanks
Richard

Your errors are

  • Uncaught TypeError: Cannot read property ‘locales’ of undefined
  • Uncaught TypeError: Cannot read property ‘locale’ of undefined
  • Uncaught ReferenceError: UCPMC is not defined

Unfortunately I have no idea why this is happening to you. Sorry.

No Problem, it seems like a unique issue so I’ll keep investigating :slight_smile:

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