I just installed a new ISO today to convert an on prem system to cloud. Same problem. In Los Angeles. Time is correct everywhere except in System Admin/Time Zone.
When you say they are using you mean that is what they are set to? Because Time Conditions can their own time zone applied per condition. What are the time zones set to in the Time Conditions?
Even if I pick a different timezone inside of Time Conditions, the label outside of both Time Groups and Time Conditions keeps its “incorrect” time of UTC - 0 (we are UTC -7) America/Los_Angeles
There are no timezone choices inside of Time Groups only Time Conditions has this option.
This is not the Sangoma OS team. It is a peer support forum, open to the general public, which happens to include some Sangoma employees.
If you want to reach the Sangoma OS team (or whatever carries out that function) you need to raise a commercial support request, or create an issue, at issues.freepbx.org. For the latter, you will need a detailed procedure to reproduce the problem.
Can you please elaborate a bit more? Are they all on the same network? What about the advanced settings I agreed above?
Were they all clean 16 installs?
Since we have many SangomaOS (FreePBX 16) installs and this concern is only happening on (2) instances …
I confirmed that for the (2) instances where the time is “ahead by 7 hours” … these (2) units have nearly the same hardware (meaning) the cabinet is the same (they are both made by the same MFG).
I wonder now if: maybe this is tied to the HARDWARE clock process since these two units have the nearly the same exact physical hardware.