SOLVED Dial 0 to get receptionist?

[ashcortech]

I have a request that from within the phone system if you dial “0” it should got to the receptionist (actually ext 200).

Can this be accomplished with a virtual extension?

[ashcortech]

should have searched first…

@fskrotzki

We create a ring group called 0, and place the extension that we want it to ring to. When she/he goes on vacation I have one place to change it, when we hire somebody to help out during the busy season I add it to the ring group. It’s real simple. The only other place I needed to define it was in the IVR to make 0 dial the ring group.