Solved : Asterisk switched to 13, Digium phones module broken

General Help
1

Hi, I switched over to Asterisk 13 and now the digium phones modules is broken, when clicking on it the following message come up.

A valid license for res_digium_phones.so was not found.
Obtain/register a license.

i have tried registering the license again but no luck, the license does exist in the folder, i tried removing the module and installing again, again no luck.

any help would be appreciated.

2

I have tried it on another freepbx machine that I keep spare for testing and its the same thing on this machine too

3

mv /var/lib/asterisk/licenses/yourlicensekey /var/lib/asterisk/licenses/yourlicensekey.bak
re-register

4

Thanks for the reply Overkill,

unfortunately it didnt work.I registered again and it did create the .lic file again but same error.

one thing i did notice, on the digium phones screen it says:

A valid license for res_digium_phones.so was not found.
Obtain/register a license.

but when i search for the file I cant find this name but i can find:

res_digium_phone.so

(with the ‘s’ on the end of the word phone missing)

5

ok i did a clean install on a test server without any other configuration at this point the digium app was working (after registration), when i did a switch over to asterisk 13 it broke the app. Also switching back to asterisk 11 doesnt fix the problem

6

Sounds like this is going to go beyond my ability to help you :cry:

The license should be hardware based, the version of asterisk shouldn’t affect it…

7

Solved :smile:

mv /usr/lib/modules/res* /usr/lib64/modules/ fixed it

8

This solution helped me. However, I had to use:

mv /usr/lib/asterisk/modules/res* /usr/lib64/asterisk/modules/