Softphone app not registering to freepbx inside local network

https://wiki.freepbx.org/display/FPG/Advanced+Settings

https://wiki.freepbx.org/display/FPG/Extensions+Module+-+SIP+Extension#ExtensionsModule-SIPExtension-RingTime.1

However, I believe the default is 30. 20 sounds more like a network limit.