Soft Key Configuration for Decline Call 7940

HI all,

I am having a little issue and is that when call comes to my phone it only shows Answer button nothing else.

If I have to decline the call or reject the call I have to pickup and then hangup the call which is not a good practice.

How can I setup a Decline or end call softkey/button when Phone is ringing.

The phone uses “IDivert” (Immediate Divert) to accomplish that. If you are using Chan-SCCP-B, it’s one of the programmable horizontal keys when the phone is ringing. I don’t know what you’d use to make it work in the SIP load, since the horizontal buttons aren’t )AFAIK) programmable in the SIP image.

I am using endpoint manager to load and program the phone.

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.