Hi all,
Finally Asterisk now supports SLA fully. Have anyone successfully implemented it using freepbx yet?, as we wait for its configuration (for Trunk and Station) to be included as a mudule in version 2.3 soonest.
What I want to achieve is this;
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On my GXP2000 speed dial buttons (7 right keys), I want to be able to assign a trunk line (Zap or IP) to any of this keys so that when this line is busy or in use, the button can flash.
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With 1 above, I can also tap this button so I can pick up the call when my operator is not picking up, or went for lunch or closed for the day.
I have been reading /doc/sla.txt and /config/sla.txt for some time now, but it not so clear on how to implement this using freepbx.
Any hint or a working example on how to implement this or go about this for the time being when version 2.3 will be out?
Cheers to all.