SIP TRUNK ENDPOINTS Unavailble

[ruben23]

Hi guys, i have strange problem with this existing setup please anyone can help, i got this problem that the SIP endpoint cant dial in to my freeppBX and as per checking i get this logs

Endpoint: SFDC Unavailable 0 of inf
OutAuth: SFDC/SFDC
Aor: SFDC 0
Contact: SFDC/sip:xxx.xxx.xxx.xxx:5060 f6375ee0a3 Unavail nan
Transport: 0.0.0.0-udp udp 3 96 0.0.0.0:5060
Identify: SFDC/SFDC
Match: xx.xxx.xxx.xxx/32

anyone have idea, this was working yesterday just suddenly today i get this problem that calls are not pushing through

[wmoon (Walter Moon)]

Just to confirm, are you saying you are not able to receive incoming calls from your SIP trunk? If so, how are outbound calls over the trunk, and do calls between internal extensions work correctly? After it stopped working, did it ever start working again?

[ruben23]

@wmoon

this was corrected when i check the public IP address, but it weird why my previously public IP address is disconnecting suddenly