Sip fail to register on freepbx on ubuntu server

Hi Guys

I have a strange problem with freepbx; I followed this guides:

http://wiki.freepbx.org/pages/viewpage.action?pageId=1409028

http://blogs.digium.com/2012/11/14/how-to-install-asterisk-11-on-ubuntu-12-4-lts/

and the i’ve installed the pbx on my ubuntu server 12.04.
Now after the installation of freepbx and the upgrade of all modules , all my sip extensions failure to register…can you help me?

Thanks

It iv very hard to help you with such limited information on your system.

Some logs would be very useful.

Thank you for reply!

Sorry my version of Asterisk is "Asterisk 11.8.1".

I'm working on Ubuntu Server 12.04 and  Freepbx distro is 2.11.0.32  (i found it with this command "amportal a ma list | grep ")

Now i'm tryng to register a sip phone (extension 01)  with zoiper.

This is te log file:

[2014-Apr-07 22:27:01] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled

[2014-Apr-07 23:09:01] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-07 23:27:01] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 00:09:02] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 00:27:01] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 01:09:01] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 01:27:01] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 02:09:02] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 02:27:01] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 03:09:01] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 03:27:01] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 04:09:02] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 04:27:01] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 05:09:01] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 05:27:01] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 06:09:02] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 06:27:01] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 07:09:01] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 07:27:02] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 08:09:01] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 08:27:01] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 09:09:01] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 09:27:02] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 09:48:30] [PHP-NOTICE] (/var/www/admin/modules/logfiles/views/logs.php:7) - Undefined variable: full
[2014-Apr-08 10:09:01] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 10:27:01] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 11:09:01] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 11:27:02] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 11:37:19] [PHP-NOTICE] (/var/www/admin/modules/logfiles/views/logs.php:7) - Undefined variable: full
[2014-Apr-08 12:09:01] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 12:22:52] [PHP-NOTICE] (/var/www/admin/modules/logfiles/views/logs.php:7) - Undefined variable: full
[2014-Apr-08 12:24:03] [PHP-NOTICE] (/var/www/admin/modules/logfiles/views/logs.php:7) - Undefined variable: full
[2014-Apr-08 12:27:01] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 13:09:01] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 13:27:02] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 14:09:01] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 14:21:21] [PHP-WARNING] (/var/www/admin/modules/digiumaddoninstaller/functions.inc.php:29) - dl(): Dynamically loaded extensions aren't enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:376) - no repos specified, using: [standard] from last GUI settings
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:377) -
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:495) - Module Version Status
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:499) - ------------------- ----------------- -------------------
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - announcement 2.11.0.1 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - asteriskinfo 2.11.0.7 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - backup 2.11.0.8 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - blacklist 2.11.0.3 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - builtin Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - callforward 2.11.2 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - callrecording 2.11.0.5 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - callwaiting 2.11.0.2 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - campon 2.11.0.1 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - cdr 2.11.0.8 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - cidlookup 2.11.1.7 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - conferences 2.11.0.3 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - core 2.11.0.20 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - customappsreg 2.11.0.1 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - dashboard 2.11.0.2 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - daynight 2.11.0.2 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - digium_phones 2.11.1.0 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - digiumaddoninstaller2.11.0.4 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - directory 2.11.0.4 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - donotdisturb 2.11.0.2 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - fax 2.11.0.8 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - featurecodeadmin 2.11.0.0 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - findmefollow 2.11.0.5 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - framework 2.11.0.32 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - fw_ari 2.11.0.6 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - hotelwakeup 2.11.3 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - iaxsettings 2.11.0.1 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - infoservices 2.11.0.1 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - ivr 2.11.0.5 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - logfiles 2.11.0.9 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - music 2.11.0.1 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - outroutemsg 2.11.0.0 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - paging 2.11.0.8 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - parking 2.11.0.14 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - pinsets 2.11.0.3 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - presencestate 2.11.2 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - printextensions 2.11.0.0 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - queues 2.11.0.18 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - recordings 3.4.0.1 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - ringgroups 2.11.0.4 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - setcid 2.11.0.2 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - sipsettings 2.11.0.7 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - sipstation 2.11.1.4 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - timeconditions 2.11.0.5 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - userman 2.11.0beta9 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - userpaneltab 2.11.0.0 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - vmblast 2.11.0.1 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - voicemail 2.11.1.2 Enabled
[2014-Apr-08 14:21:21] [INFO] (bin/module_admin:551) - weakpasswords 2.11.0.0 Enabled
[2014-Apr-08 14:24:39] [PHP-NOTICE] (/var/www/admin/modules/logfiles/views/logs.php:7) - Undefined variable: full

I can't find anything of my sip extension in the log file, thank for your help

 

 

Probably my issue is that the port 5060 isn’t opened, but my firewall’ settings are ok.
When i type this:

root@PC-UbuntuServer:/home/mypbx# nmap -sU -p 5060 192.x.x.x

Starting Nmap 5.21 ( http://nmap.org ) at 2014-04-09 12:31 CEST
Nmap scan report for g0rlag0wall.omc (192.x.x.x)
Host is up (0.00013s latency).
PORT STATE SERVICE
5060/udp closed sip
MAC Address: x:x:x:x:x:x (Tp-link Technologies CO.)

Is it normal ?

The log info you provided is not from /var/log/asterisk/full which is the Asterisk log file.

Are the phones on your local LAN or are they outside your firewall? I would suggest trying to get a phone working on your local LAN before you tackle getting one to work through your firewall.

I’m testing my pbx in my local lan, i’ve tryed with zoiper and with yealink sip-t20p; anything worked.

If i explore pbx’s folders(with putty) in the “/var/log/asterisk” there isn’t a ‘full’ log file.

root@PC-UbuntuServer:/# ls -l /var/log/asterisk/
totale 196
drwxrwxr-x 2 asterisk asterisk 4096 apr 7 10:16 cdr-csv
drwxrwxr-x 2 asterisk asterisk 4096 apr 7 10:16 cdr-custom
drwxrwxr-x 2 asterisk asterisk 4096 apr 7 10:16 cel-custom
-rw-rw-r-- 1 asterisk asterisk 55727 apr 7 10:45 freepbx_debug
-rw-rw-r-- 1 asterisk asterisk 117916 apr 10 10:37 freepbx.log
-rw-rw-r-- 1 asterisk asterisk 2698 apr 7 10:45 messages
-rw-r–r-- 1 asterisk asterisk 274 apr 9 11:30 queue_log

thank you for your help

This is in messages log file:

[Apr 7 10:39:09] Asterisk 11.8.1 built by root @ PC-UbuntuServer on a x86_64 running Linux on 2014-04-07 08:10:04 UTC
[Apr 7 10:39:09] NOTICE[20401] cdr.c: CDR simple logging enabled.
[Apr 7 10:39:09] NOTICE[20401] loader.c: 197 modules will be loaded.
[Apr 7 10:39:09] NOTICE[20401] res_smdi.c: No SMDI interfaces are available to listen on, not starting SMDI listener.
[Apr 7 10:39:09] NOTICE[20401] config.c: Registered Config Engine sqlite3
[Apr 7 10:39:09] WARNING[20401] chan_dahdi.c: Ignoring any changes to ‘userbase’ (on reload) at line 23.
[Apr 7 10:39:09] WARNING[20401] chan_dahdi.c: Ignoring any changes to ‘vmsecret’ (on reload) at line 31.
[Apr 7 10:39:09] WARNING[20401] chan_dahdi.c: Ignoring any changes to ‘hassip’ (on reload) at line 35.
[Apr 7 10:39:09] WARNING[20401] chan_dahdi.c: Ignoring any changes to ‘hasiax’ (on reload) at line 39.
[Apr 7 10:39:09] WARNING[20401] chan_dahdi.c: Ignoring any changes to ‘hasmanager’ (on reload) at line 47.
[Apr 7 10:39:09] NOTICE[20401] chan_skinny.c: Configuring skinny from skinny.conf
[Apr 7 10:39:09] ERROR[20401] chan_motif.c: Connection ‘local-jabber-account’ configured on endpoint ‘jingle-endpoint’ could not be found
[Apr 7 10:39:09] ERROR[20401] config_options.c: Error parsing connection=local-jabber-account at line 81 of
[Apr 7 10:39:09] ERROR[20401] config_options.c: In motif.conf: Processing options for jingle-endpoint failed
[Apr 7 10:39:09] ERROR[20401] chan_motif.c: Unable to read config file motif.conf. Not loading module.
[Apr 7 10:39:09] NOTICE[20401] cel_custom.c: No mappings found in cel_custom.conf. Not logging CEL to custom CSVs.
[Apr 7 10:39:09] ERROR[20401] codec_dahdi.c: Failed to open /dev/dahdi/transcode: No such file or directory
[Apr 7 10:39:09] NOTICE[20401] pbx_ael.c: Starting AEL load process.
[Apr 7 10:39:09] NOTICE[20401] pbx_ael.c: AEL load process: parsed config file name ‘/etc/asterisk/extensions.ael’.
[Apr 7 10:39:09] NOTICE[20401] pbx_ael.c: AEL load process: checked config file name ‘/etc/asterisk/extensions.ael’.
[Apr 7 10:39:09] NOTICE[20401] pbx_ael.c: AEL load process: compiled config file name ‘/etc/asterisk/extensions.ael’.
[Apr 7 10:39:09] NOTICE[20401] pbx_ael.c: AEL load process: merged config file name ‘/etc/asterisk/extensions.ael’.
[Apr 7 10:39:09] NOTICE[20401] pbx_ael.c: AEL load process: verified config file name ‘/etc/asterisk/extensions.ael’.
[Apr 7 10:45:25] ERROR[20708] config.c: The file ‘manager_additional.conf’ was listed as a #include but it does not exist.
[Apr 7 10:45:25] NOTICE[20708] manager.c: Unable to open AMI configuration manager.conf, or configuration is invalid. Asterisk management interface (AMI) disabled.
~

i don’t understand…

root@PC-UbuntuServer:/var/log/asterisk# asterisk -r
Asterisk 11.8.1, Copyright © 1999 - 2013 Digium, Inc. and others.
Created by Mark Spencer [email protected]
Asterisk comes with ABSOLUTELY NO WARRANTY; type ‘core show warranty’ for details.
This is free software, with components licensed under the GNU General Public
License version 2 and other licenses; you are welcome to redistribute it under
certain conditions. Type ‘core show license’ for details.

Connected to Asterisk 11.8.1 currently running on PC-UbuntuServer (pid = 17882)
PC-UbuntuServerCLI> sip show peers
Name/username Host Dyn Forcerport Comedia ACL Port Status Description
0 sip peers [Monitored: 0 online, 0 offline Unmonitored: 0 online, 0 offline]
PC-UbuntuServer
CLI>

but i’ve created a extension 01 in freepbx…
.what is wrong?

I hope all is well.

Do you have the option to re-install using the FreePBX Distro ISO? It might be simpler, since this has been a two day issue.

If you’re operating from a paravirtualization platform like Xen or Amazon, that solution might not be for you… but throwing it out there. :slight_smile: