Hi Everyone,
The call routing in my PBX is somewhat complex. I’m looking for a way to simulate inbound calls. The problem I run into is that my routing is based heavily on time groups throughout the day/week, which makes it difficult, if not impossible to test inbound call destinations prior to their occurrence.
I’m wondering if anyone has a solution. It would be great to have an interface to input an inbound route, time and any relevant IVR selections and see the outcome. Even being able to make a call with an alternative time (Actual call made at 1600 but system sees it as 1300) would make my life a whole lot easier.
Any help/input/advice would be appreciated.
Thanks