I’m just wondering if or how it is possible to show agents that are logged into a queue? I’ve had a look through the documentation but it didn’t mention if you can see which agents are logged in, rather just that they can log in and out of the queue with * or **
There is alot which can be shown at the cli or pumped put to a file
you can also pass the info into a template for display
at the asterisk CLI you can use show queues
or if you want to script some thing you can use a batch file and push the data out to whatever you want.
/usr/local/sbin/ast-cmd cmd “show queues” >Ques.txt
gives you a txt file called Ques.txt
There are some que monitoring programs out there as well.