Setting up IVR and queue in asterisk (FreePBX)

FreePBX Tips and Tricks
1

I have setup asterisk.Now i want two things

1.make an IVR
2.setup a queue.

In the queue there will be a group of extensions.when ever a call comes in, it will enter the queue and hit the IVR and after pressing 0 the call will land to the agent in the queue.

I would appreciate if anyone could guide me through the exact steps.

2

go too http://www.freepbx.org/trac/browser/modules/release/

choose the release you are on. It will give you a list of modules to choose from. I have downloaded it onto my desktop. Go to module admin in your browser where you connect to the server ie http://10.0.0.84/admin/config.php?type=setup&display=modules ie 10.0.0.84 is my server address. Then upload them and process it. Very easy but took me a bit of time to find also.

3

Can you make it a bit more simple.I cant understand it.

4

Salmaan -

Do you have the IVR and Queue modules loaded.

If not go to module admin and install them.

5

Yes, i have these two modules loaded in the freepbx web interface.
Kindly guide me through…