I am a new freepbx + asterisk 1.4 user
I use freepbx 2.5.2 to setting up Asterisk and now I need to know the best way for creating the next scenario:
I have a linksys phone with 6 lines, its extension is 55510.
I have an agent who listens on 55510.
When people phone 55510 extension, for example after the tird tone, if the agent doesn’t take it, I need music on hold play while caller is waiting.
How can i do that with FreePBX?
Thank you in advance