Hello all,
We have in our office a phone system administered FreePBX 2.5.2.2.
Unfortunately, the people who have installed it or maintained it are no longer with the company, and I have been tasked with general office IT… including this system.
Our setup is mostly IP phones which are setup to use a specific extension. However, we have a FAX machine which is connected to “actual phone line” (I guess this is called an Analog phone line).
I am trying to figure out how to get the fax connected as a specific extension, and would love some basic assistance.
When I connect the fax and try to dial, the call does show up in the call logs of FreePBX as such:
Channel: SIP/192.168.123.40-00000065
Source EMPTY
Clid EMPTY
Dst 6824
192.168.123.40 is the IP address of our FreePBX server, and 6824 is the internal extension I dialed.
Is there any way to use the information above to get this “channel” added as a specific extension?
Thanks,
Noam