Server host made me change IPs - can't hear anything anymore


#1

Hi. My server provider changed my IP on me, even though this should never happen. Ever since, my phone doesn’t work.

Changed PJSIP and CHAN_SIP to make sure IP is updated (actually just removed and left blank and 0.0.0.0).

I can call in and out, but there is no audio on either side. Can anyone help point me in the right direction?


#2

In Asterisk SIP Settings, General tab, confirm that External Address is set to your new IPv4 address and Local Networks is correctly set. Submit, Apply Config, then restart Asterisk and test.

If you still have trouble, at the Asterisk command prompt, type
pjsip set logger on
sip set debug on
make a failing test call, paste the Asterisk log for the call at pastebin.freepbx.org and post the link here.