Hello,
I’ve got Sangoma/FreePBX 14.0.13.4 with SIP trunk, bunch SIP phones (they are fine) and one dodgy SCCP cisco 7937 Conference phone. This phone hung up on outbound calls sometimes in 1-2min after start or sometimes it could be up to 10min online.
Also, if pressed the Mute button on it, it’s doing the same almost immediately. What also I should debug to find out why?
Thanks,
Alex.
---- SCCP Logs ----
> [2019-09-23 14:55:46] VERBOSE[74426][C-00000004] bridge_channel.c: Channel PJSIP/Spark-0000000b left 'simple_bridge' basic-bridge <7130390f-f04a-4af9-974a-517c019c70b0> > [2019-09-23 14:55:46] VERBOSE[74419][C-00000004] bridge_channel.c: Channel SCCP/200-00000005 left 'simple_bridge' basic-bridge <7130390f-f04a-4af9-974a-517c019c70b0> > [2019-09-23 14:55:46] NOTICE[74419][C-00000004] ast115.c: -- SCCP: (pbx_indicate) start indicate 'AST_CONTROL_SRCCHANGE: Media source has changed and requires a new RTP SSRC' > [2019-09-23 14:55:46] VERBOSE[74419][C-00000004] sccp_refcount.c: ast115.c :0571 (sccp_wrapper_asterisk115_indicate ) ---> refcount increased 03 +> 04 for channel: SCCP/200-00000005 (0x7f4a80005970) > [2019-09-23 14:55:46] VERBOSE[74419][C-00000004] sccp_refcount.c: sccp_channel.c :0231 (sccp_channel_getDevice ) ----> refcount increased 04 +> 05 for device: SEP0004F2EDD094 (0x2bc84a0) > [2019-09-23 14:55:46] NOTICE[74419][C-00000004] ast115.c: -- SEP0004F2EDD094: (pbx_indicate) start indicate 'AST_CONTROL_SRCCHANGE: Media source has changed and requires a new RTP SSRC' (26) > condition on channel SCCP/200-00000005 (readStat:2, receiveChannelState:2, rtp:yes, default res:inband signaling (-1)) > [2019-09-23 14:55:46] NOTICE[74419][C-00000004] ast115.c: == SEP0004F2EDD094: (pbx_indicate) finish: send indication 'outofband signaling' (0) > [2019-09-23 14:55:46] VERBOSE[74419][C-00000004] sccp_refcount.c: ast115.c :0577 (sccp_wrapper_asterisk115_indicate ) <---- refcount decreased 04 <- 05 for device: SEP0004F2EDD094 (0x2bc84a0) > [2019-09-23 14:55:46] VERBOSE[74419][C-00000004] sccp_refcount.c: ast115.c :0571 (sccp_wrapper_asterisk115_indicate ) <--- refcount decreased 03 <- 04 for channel: SCCP/200-00000005 (0x7f4a80005970) > [2019-09-23 14:55:46] VERBOSE[74419][C-00000004] app_macro.c: Spawn extension (macro-dialout-trunk, s, 23) exited non-zero on 'SCCP/200-00000005' in macro 'dialout-trunk' > [2019-09-23 14:55:46] VERBOSE[74419][C-00000004] pbx.c: Spawn extension (from-internal-xfer, 0220110284, 7) exited non-zero on 'SCCP/200-00000005' > [2019-09-23 14:55:46] VERBOSE[74419][C-00000004] pbx.c: Executing [h@from-internal-xfer:1] Macro("SCCP/200-00000005", "hangupcall") in new stack > [2019-09-23 14:55:46] VERBOSE[74419][C-00000004] pbx.c: Executing [s@macro-hangupcall:1] GotoIf("SCCP/200-00000005", "1?theend") in new stack
[…]
------ Cisco Phone Logs --------
[09-23]16:41:24.778|sccp |3|00|runRegistrationManager: restartFindFailBack_RegManagerMsgID cm[0] param2=0
[09-23]16:41:24.778|sccp |3|00|registrationEvent_RegistrationManager: REGISTERED(EVENT_RESTART_FIND_FAILBACK) param1=0 param2=0
[09-23]16:41:24.778|sccp |3|00|findFailBackCallManager: startCallManager=0 endCallManager=6
[09-23]16:41:24.779|sccp |3|00|findFailBackCallManager: failBackCallManager=0
[09-23]16:41:24.779|sccp |3|00|findFailBackCallManager: connect to failBackCallManager=0
[09-23]16:41:24.779|sccp |3|00|findFailBackCallManager: failBackCallManager=0
[09-23]16:41:24.779|sccp |3|00|connectCallManager: connect to CM0 type=SERVER_LIST
[09-23]16:41:24.779|sccp |4|00|registrationEvent_StationRegistration: ERROR connectCallManager cm0 failed
[09-23]16:41:24.780|sccp |3|00|runRegistrationManager: lastConnectFailed_RegManagerMsgID cm[0] param2=0
[09-23]16:41:24.780|sccp |3|00|registrationEvent_RegistrationManager: REGISTERED(EVENT_LAST_CONNECT_FAILED) param1=0 param2=0
[09-23]16:41:24.780|sccp |3|00|findFailBackCallManager: startCallManager=1 endCallManager=1
[09-23]16:41:24.780|sccp |3|00|findFailBackCallManager: startCallManager=1 less than endCallManager=1
[09-23]16:41:24.781|sccp |3|00|findFailBackCallManager: failBackCallManager=6
[09-23]16:41:24.781|sccp |3|00|registered_RegistrationManager: kick off timer to retry failBack
[09-23]16:41:34.946|sccp |3|00|Received --- StationStartToneMessage tone=32
[09-23]16:41:34.963|sccp |3|00|Received --- StationStopMediaTransmissionMessage
[09-23]16:41:35.025|sccp |3|00|processStopMediaTransmissionMsg: stopping transmission
[09-23]16:41:35.040|sccp |3|00|Received --- StationCloseReceiveChannelMessage callReference=1
[09-23]16:41:35.099|sccp |3|00|Received --- StationStopToneMessage
[09-23]16:41:35.119|sccp |3|00|Received --- StationSetLampMessage
[09-23]16:41:35.139|sccp |3|00|Received --- StationClearPromptStatusMessage line=1 callReference=1
[09-23]16:41:35.139|ui |4|00|processClearPromptStatusSig: ERROR uiDisplayTextClearItem failed
[09-23]16:41:35.159|sccp |3|00|Received --- StationCallStateMessage LineNum=1 CallRef=1 CallState=2
[09-23]16:41:35.159|sccp |3|00|freeSkinnyCall_SkinnyCall: callPtr=4090cf60 callRef=1
[09-23]16:41:35.160|sccp |3|00|sccpCallStateInfoChangeCallBack: callCount=0
[09-23]16:41:35.160|sccp |3|00|sccpCallStateInfoChangeCallBack: callCount=0
[09-23]16:41:35.160|sccp |3|00|sccpCallStateInfoChangeCallBack: callCount=0
[09-23]16:41:35.160|sccp |3|00|sccpCallStateInfoChangeCallBack: callCount=0
[09-23]16:41:35.180|sccp |3|00|runRegistrationManager: endCall_RegManagerMsgID cm[0] param2=0
[09-23]16:41:35.180|sccp |3|00|registrationEvent_RegistrationManager: REGISTERED(EVENT_CALL_CLEARED) param1=0 param2=0
[09-23]16:41:35.181|sccp |3|00|registered_RegistrationManager: unhandled event REGISTERED(EVENT_CALL_CLEARED)
[09-23]16:41:35.181|sccp |3|00|runRegistrationManager: endCall_RegManagerMsgID cm[0] param2=0
[09-23]16:41:35.181|sccp |3|00|registrationEvent_RegistrationManager: REGISTERED(EVENT_CALL_CLEARED) param1=0 param2=0
[09-23]16:41:35.181|sccp |3|00|registered_RegistrationManager: unhandled event REGISTERED(EVENT_CALL_CLEARED)
[09-23]16:41:35.181|sccp |3|00|runRegistrationManager: endCall_RegManagerMsgID cm[0] param2=0
[09-23]16:41:35.182|sccp |3|00|registrationEvent_RegistrationManager: REGISTERED(EVENT_CALL_CLEARED) param1=0 param2=0
[09-23]16:41:35.182|sccp |3|00|registered_RegistrationManager: unhandled event REGISTERED(EVENT_CALL_CLEARED)
[09-23]16:41:35.182|sccp |3|00|runRegistrationManager: endCall_RegManagerMsgID cm[0] param2=0
[09-23]16:41:35.182|sccp |3|00|registrationEvent_RegistrationManager: REGISTERED(EVENT_CALL_CLEARED) param1=0 param2=0
[09-23]16:41:35.182|sccp |3|00|registered_RegistrationManager: unhandled event REGISTERED(EVENT_CALL_CLEARED)
[09-23]16:41:35.204|sccp |3|00|Received --- StationSelectSoftKeysMessage lineNum=0 callRef=0 softkeyindex=0 mask=-1
[09-23]16:41:35.242|sccp |3|00|Received --- StationDefineTimeDateMessage
[09-23]16:41:35.242|sccp |3|00|setStationTimeDate_SkinnyEngine: SCCP set to New time: 1569256894
[09-23]16:41:35.242|sccp |3|00|setStationTimeDate_SkinnyEngine: Year 119 Mon 8 mday 23 hour 16 min 41 sec 34 yday 265 wday 1
[09-23]16:41:34.242|sccp |3|00|registrationEvent_StationRegistration: cm1 unhandled REGISTERED(TIME_DATE_RES)
[09-23]16:41:34.258|sccp |3|00|Received --- StationSetSpeakerModeMessage
[09-23]16:41:34.278|sccp |3|00|Received --- StationSetRingerMessage: mode=1 duration=1 line=1
[09-23]16:41:34.278|sccp |3|00|sccpCallStateInfoChangeCallBack: callCount=0
[09-23]16:41:34.279|sccp |3|00|runRegistrationManager: endCall_RegManagerMsgID cm[0] param2=0
[09-23]16:41:34.279|sccp |3|00|registrationEvent_RegistrationManager: REGISTERED(EVENT_CALL_CLEARED) param1=0 param2=0
[09-23]16:41:34.279|sccp |3|00|registered_RegistrationManager: unhandled event REGISTERED(EVENT_CALL_CLEARED)
[09-23]16:41:34.298|sccp |4|00|Received --- StationConnectionStatisticsReqMessage messageID=107
[09-23]16:41:34.318|sccp |3|00|Received --- StationClearPromptStatusMessage line=0 callReference=0
[09-23]16:41:34.339|sccp |3|00|Received --- StationDisplayPromptStatusMessageV2 "" timeOut=0 line=0 callReference=0
[09-23]16:41:34.359|sccp |3|00|Received --- StationSelectSoftKeysMessage lineNum=0 callRef=0 softkeyindex=0 mask=-1