I am enjoying deploying the new Sangomat Connect & Sangoma Talk soft phone product.
Note: “Max Contact” is a confusing name. A less confusing name would be “Max Connection”
I noticed when a Sangoma Talk product is provisioned, the PBX Max Contacts count increases by 5.
If a user was previously setup for 1 Contact, when you install Sangoma Talk the Contact count increases to 6.
I would expect Sangoma Talk to need 1 more Contact Count, but not 5.
This makes for a messy call log with multiple entries for the same event. Notice 2x “no answer” and 1x “answer”, all three entries are the same call event.
Is there any way to eliminate the multiple entries to have a clean call log?