Sangoma Talk: Invalid authentication from email provision link

[its_errick]

@dobrosavljevic

Starting this weekend we started receiving an error on two different systems when trying to authenticate the mobile apps on either the iOS or Android platforms that states “Note: Invalid authentication” using the email link.

One system is FreePBX 16.0.40 and the other is FreePBX 15.0.37.

Anyone else running into this?

How was this resolved? I tried to setup a user today and had the same issue.
FreePBX 16.0.40 all modules updated

[dobrosavljevic (Igor Dobrosavljevic)]

It was an issue on the Sangoma side. I opened a ticket and they confirmed that they knew about the issue and it was fixed the next day.

Didn’t have to setup anyone recently so can’t say that it’s the same issue for you.

[its_errick]

Thanks, I kept trying different things, had to restart and ran Run Domain Action and Run CloudConnect Agent action, sent a new invite and it worked! Don’t know if it was that process or something on Sangoma side. But it’s working now