Good afternoon, everyone!
Everything was working fine until today.
17.0.19.16
PBX Distro:
12.7.8-2408-1.sng12
Asterisk Version:
21.4.3
tail -f /var/log/asterisk/sangomaconnect*
2025-12-09 15:36 +03:00: Error in API request (‘/mobile/sip/credentials’) HTTP Error Response: 401 Unauthorized {“status”:false,“message”:“Hash is not on the db”}
[2025-12-09 15:38:28] [sangomaconnect_out.DEBUG]: Invitation email has been sent to the MYMAIL*** and delivery status is:- Email sent successfully
2025-12-09 15:40 +03:00: Error in API request (‘/mobile/sip/setup’) HTTP Error Response: 401 Unauthorized {“status”:false,“message”:“Invalid e-mail address: MYMAIL***”}
2025-12-09 15:40 +03:00: params /mobile/sip/credentials {}
2025-12-09 15:40 +03:00: query /mobile/sip/credentials {
2025-12-09 15:40 +03:00: cloud_username: ‘MYMAIL***’,
2025-12-09 15:40 +03:00: cloud_password: ‘PASS’,
2025-12-09 15:40 +03:00: cloud_id: ‘SANGOMACONNECT’
my email adress is valid, ofc.
my mail domain is .by
tried with gmail
“Invalid e-mail address: [email protected]”}