Sangoma S505 wih red slash icon beside the extension

What does the red slash icon mean beside the extension?
I’ve only found the yellow lightning bolt when I google it.

Sorry, I don’t know what you mean.
Here we see only your extension number barred in red. (unreachable)

That’s exactly what he wanted to know. What did it mean to have that icon next to the extension

If you wan to make a nice screenshot, login in your phone and select the menu below :wink: :

The extension is disconnected (unreachable)
Server is lost …Etc…

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