Sangoma S505 wih red slash icon beside the extension

[rsarceno (Roel Sarceno)]

What does the red slash icon mean beside the extension?
I’ve only found the yellow lightning bolt when I google it.

[franckdanard]

Hi
Sorry, I don’t know what you mean.
Here we see only your extension number barred in red. (unreachable)

[sorvani (Jared Busch)]

That’s exactly what he wanted to know. What did it mean to have that icon next to the extension

[franckdanard]

If you wan to make a nice screenshot, login in your phone and select the menu below :

[franckdanard]

The extension is disconnected (unreachable)
Server is lost …Etc…