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Sangoma S500 Randomly Reboots

(R K) #1


I have been noticing lately that the Sangoma S500 I have on my desk can randomly reboot. Has anyone else experienced this issue?

It was annoying that it rebooted while in the middle of a call. Then, it did it again while doing nothing.

(Tony Lewis) #2

Only 2 things can cause that. Bad power source or pushing config changes that require a reboot. If it happens while on a call it can not be from a config push as that won’t reboot while on a call.

I would start with Power source and changing the switch if PoE or the power adapter.

(R K) #3

It happened to be a bad power adapter.

Thanks for the lead which was very helpful.

(system) closed #4

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