How can I configure the display to show the caller id of the incoming call? Other Aastra phones in my FreePBX system do display it.
What do you see now instead of the CID?
This is while the call is ringing
AFAIK, this is not what it is supposed to look like.
Two things to try.
- Upgrade the firmware to the latest version.
- Factory reset the phone and manually register it. (There might be a config error in the EPM file)
Firmware shows current. I did a factory reset and reconfigured the phone and that restored the caller id on screen.
I had to manually reconfigure the phone since the 1 touch didn’t restore the extensions and their settings.
Then it sounds like you have the redirect service or EPM misconfigured someplace.
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