I am having trouble reaching rs.sangoma.net from a Salt Lake City IP address. This issue is causing interruptions in my customer’s phone service. After many traceroutes, I believe this to be a routing issue at CyberLynk in Wisconsin, but they won’t talk to me because I’m not a customer. This issue has been going on for over a week. I know people at Sangoma read these posts. I’m hoping someone at Sangoma will take an interest in this and tell me where to go with it. I have a ticket open with Sangoma. Ticket number 931883.
PLEASE HELP