Sangoma Connect Desktop client login problem

I have the Sangoma Connect Desktop client working for the majority of my users but one user when they login gets the following error and the application is then unusable.

Screenshot 2023-01-20 134800

I am not able to logout once this error occurs and I have to change the password for the user and reload the client. If I then put in another user credentials it works.

I have looked in the sangomartapi logs but not sure what I am looking for. I have verified all the settings are the same as other users.