Sangoma Connect Call-My © feature doesn't work if context= is changed

Commercial Modules Sangoma Talk / Software Phone
1

Sangoma Connect has a feature called Call-My ©, which allows you to call your from the Desktop App. This works correctly, fine.

However, if I change the “Custom Context” in the Endpoint’s advanced configuration, this feature disappears.

Before

[1344]
context=from-internal

Everything works correctly.

After

[1344]
context=from-remote

The Call-My © feature no longer works.

The changes are made using the default FreePBX 17 interface.

We observed this behavior on both FPBX16 and FPBX17.

Do you have any clues on how to fix this?

2

Well from-internal includes all the dialplan contexts that a call should pass through for various checks, etc.. Not to mention once there is a match variables are being set that are used and other dialplan traversed that may do things needed for Call-My.

Basically by changing the context to from-remote you have removed any of the dialplan being used by the Call-My feature. So to fix this problem, you need to make sure the things Call-My needs are being done in your new context.