All of my phones are stuck in a boot loop and for what it’s worth I can’t force restart them from the end point manager.
The firmware is old 220.127.116.11 and I can’t update the firmware from the web GUI, I get that error. “Upgrade Fail ! Please check the firmware file !”
I hate my life
Did you try logging into the phone gui and install the phone update manually?
Is there documentation on this, or can I have some guidance? I’ve always just updated firmware on a web GUI sense I was a kid on everything I’ve owned. DO I use a USB drive or is there a function inside he settings that pulls from a Sangoma server? I’m just not sure.
Log into the web gui of the phone, I don’t remember the exact place, but there’s an upgrade setting and you download the correct firmware from here and upload it in the phone. Phone Firmware Release Notes - Phones - Documentation
Now that I’m re-reading this. I did exactly what you said and got the firmware from the same spot. That’s what got me to post here in the first place.
It should really inspire people how far I’ve come with how stupid I am
Installing EPM module, it’s free for any Sangoma Phone.
EPM can mange firmwares for Sangoma phones, using two slots. (0 and 1).
For example, you can select a basis firmware on slot 0 and the latest firmware on slot 1.
Next, you can select which firmware for a type of Sangoma phones. (Slot 0 or 1).
Just check sometimes manually, if there is a new firmware available through EPM module.
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