Routing calls from FreePBX to external IVR then option

[lgaetz (Lorne Gaetz)]

Dial extension and automate wait and dtmf

Custom dial plan is done with a “Custom Destination”. For your example above, you would create a custom destination with a Goto string of: door-intercom,900,1 and then use this destination in the GUI to direct the call. If you need a dialable feature code, use a Misc Application. However, your dial string is not going to work as it’s mis-formatted. You also need to look at the help for the Dial application, and the option to pass DTMF post answer is with the D option, so it will look somethin…