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Route Calls to specific queue based on Specified Caller ID List

configuration
Tags: #<Tag:0x00007f74977fa4c8>

(FAK) #1

Hi All,

need help.

I want to implement a solution where a specified list of callers when call comes from these known callers it will be routed to a specific queue and the rest goes to general queue.

I want to implement this for Inbound route.

Any suggestions will be highly appreciated.

Thanks in advance.


#2

I would suggest an asterisk-centric solution would look much like the blacklist code you can study in /etc/asterisk/extensions.conf but in reverse. Just direct your inbound calls to a context that simply looks up the caller ID(number) in an asteriskdb (sqlite3) table you populate and so redirect to the final destination.


(Lorne Gaetz) #3

Whitelist project here you can adapt for this: Of Robocalls and Whitelists


(system) closed #4

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