Is there a way to stop this from occuring? Read on…
I have an issue where inbound queued ringing calls get connected to a parked call if the user tries to pickup a previously parked call while his handset is ringing as part of said queue. Happens on all handsets. End result, one inbound caller ends up talking with another inbound caller whilst there is no evidence that either call exist on handset.
User parks a call by pressing the corresponding button in queue. Pick up (same call) from queue by pressing same park button.
Handsets are Aastra 6737i.
Parking is default setup on server. Parking Lot 70 with 9 slots 71-79.
Parking buttons on phones are setup as BLF 71 to BLF 79 using softkeys.
Free PBX version 184.108.40.206
Asterisk version 16.4.1
Using PJSip for extensions and trunks.