Hi,
we have a problem with call transfer at calls comming over ringgroups.
With external call comming direct to extensions (incomming routes) we have no problem, tranfer works fine.
The issue:
external calls over ringgroups and then transfer internally, the MOH don’t stop when the call is successfull transfered.
In detail:
external call goes into ringgroup.
from ringgroup to extention. ext A hook up. all fine.
ext A will transfer to ext B.
ext A and ext B have no problems with talking.
When ext A have successful transfered the call to ext B, the external caller hears the MOH and not ext B. Ext B can heard the external caller speaking.
System details:
FreePBX Distro with actual version. Extensions are Cisco 7960 over SCCP. PSTN connected over junghanns quadbri (Dahdi device).
asterisk version: 1.6.2.24
freepbx version: 2.10.1.1
dahdi version: 2.5.0.2
sccp version: v2
What is the reason?
How we can fix our problem?
Keep up the Peace efforts n we will do the same ;o)
Thanks for your support.