Hi all, I am installing a new PBXact system and have come across an issue where I need a call coming into a ring group, or for that matter a certain inbound route to have a distinct ring tone. This option is selectable both inside the inbound route settings, as well as the ring group settings, as well as ring volume. However, setting these options to ring tone 5 (in my case) and with max volume does not effect the phones that are configured to this route/group. They simply ring with the default tone and default volume.
I am using Sangoma phones (S705 and S405) models and have configured using EPM 22.214.171.124, PBXact: 126.96.36.199
Thank you for any help!