First post, but I have lurked for a bit. Always appreciate the help I see in the forums. I am having an issue with ring-groups on a freepbx system not working when dialed from an internal extension.
Extensions work when direct dialed. Ring group works when set up with an inbound route and called externally. All extensions are internal for departments to be able to share incoming calls. I have tried it with multiple ring strategies, made sure no call forwards could be an issue, and don’t see much in the logs regrading the issue.
In the CDR it shows the extension dialing from-internal to the ring-group, then being denied.
Current asterisk version is 13.22.0