Ring Groups inside a ring group?

1

I have a setup where they would like an inbound route to ring a group of phones for 30 seconds or so, then if no answer ring another group of phones.

Is this possible?

Scenario:

Main Business Phones ring 30 seconds
If no answer then ring Main Business Phones + Remote Business Phones

or

Main Business Phones ring 30 seconds
If no answer then Ring Remote Business Phones

2

You make your first Ring Group and put all the extensions you want to ring with it in the group list. You make your second Ring Group and do the same with the extensions. You go back to the first ring group and change the “Failover/No Answer Destination” to the second ring group.

If no one in the first ring group answers in 30 seconds, it will send the call to the second ring group.

3

Not sure why I didn’t think of that, that’s simple!

4

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