Hello FreePBX Users!
I have a ring group set up to dial 2 extensions in an office. They are setup with “Skip Busy Agent” set to no and both have Call Waiting enabled on the extensions. If a call comes in and is picked up by Extension A and then another call comes in, Extension A does not have the ability to pickup the call even if the initial call is hung up while the second is still ringing. Am I missing a setting here?
I can provide more details if needed.
Thanks for the help!