Ring delay BUT on only one extension

General Help
1

Hi,

We have around 30 extensions all using Aastra 55i handsets. Running from FreePBX 2.210.62-5.

We have an inbound ANY rule that points to a group with all extensions listed and ring all set.

There is a single extension which used to be main reception extension that takes around 1 - 2 seconds longer to ring than all the others. Doesn’t sound a lot but that just happens to be the main extension that is supposed to answer most calls and the 1 - 2 seconds is around one audible ring.

Not sure if it matters but this extension is also the first one in the list of all extensions within the group.

Any pointers… I have searched everywhere and can not seem to find anything related.

Thanks…

2

Try moving something else to the top of the ring group list. What happens? Is the problem endpoint different than the others in any other way?