Ring Back on Transfer

I am transferring a call to an extension - the person does not answer and the call rings back to me.

How do I stop this? I simply want the call to go to the voicemail if they do not answer.

Can you post a call trace?

Did you do something custom because as far as I’ve read this is NOT the functionality of blind transfer.

Are you referring to attended transfer maybe where if you drop the call to the other extension the calling party will have the call resumed on your phone? In which case you just need to do a blind transfer

Are you using Yealink phones. If so check this post.

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