Retrieve_conf error:1

[charlietoner]

I cannot save any config changes. I get the following error:

exit: 1
Unable to continue. Failed to acquire the “crontab-asterisk” lock. in /var/www/html/admin/libraries/Composer/vendor/symfony/lock/Lock.php on line 101
#0 /var/www/html/admin/libraries/BMO/Cron.class.php(115): Symfony\Component\Lock\Lock->acquire(true)
#1 /var/www/html/admin/libraries/BMO/Cron.class.php(228): FreePBX\Cron->addLine(’*/1 * * * * /va…’)
#2 /var/www/html/admin/modules/pagingpro/Pagingpro.class.php(557): FreePBX\Cron->add(Array)
#3 /var/www/html/admin/modules/pagingpro/Pagingpro.class.php(542): Pagingpro->addMasterCron()
#4 /var/www/html/admin/libraries/BMO/DialplanHooks.class.php(107): Pagingpro->doDialplanHook(Object(extensions), ‘asterisk’, 900)
#5 /var/lib/asterisk/bin/retrieve_conf(860): FreePBX\DialplanHooks->processHooks(‘asterisk’, Array)
#6 {main}

a little guidance would be greatly appreciated.

[PitzKey (Itzik)]

Which version of FreePBX? Is it up to date?

[cynjut (Dave Burgess)]

Checn the ownership of your Asterisk cron tab file (assuming it’s separated from the rest of the base crontab file). If it’s all in one big file, it could still be a permissions problem. Finally, use something like this:

find / -name ‘crontab.asterisk.*’
find / -name ‘*aster*lock’

and see if it pops up a lock file (perhaps in /tmp or /var/run).