Responsive Firewall Blocking Authenticated users

The System Firewall allows you to hook into it with your own rules both v4 and v6. The issue becomes when a single location has more than 6 or so phones at the location and the Internet has issues. If it goes down or lags then numerous requests could end up coming in at the same time, like when the Internet is restored.

You could use a FQDN for those connections and add a regex rule that looks for that domain and you can apply your own rate limit checks for those users that are little more forgiving.

Count me in on this too.

What I can’t figure out is how to whitelist IP addresses in the Responsive Firewall. Even if I add an IP or DDNS address into the “Networks” tab and call it Trusted or Local, Fail2Ban will still block it at random. The correlation between the Networks tab in the Responsive FW, and the Whitelist tab in Intrusion Prevention (System Admin module) needs better documentation. What does each one do? Why do whitelists in the networks tab not seem to work? Etc.

That is because fail2ban sucks. The Firewall, along with the Responsive option, are letting things in and checking them at the interface level, i.e. iptables. Fail2ban is reading logs and looking for X transactions in Y time period.

So while your firewall (iptables) is doing its job right, Fail2ban is going through the logs and saying it sees logged activity that triggers it. So adjust your Fail2ban to not look for either a low count of attempts and/or set a higher threshold.

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It could me that my reference to Fail2Ban was incorrect. Responsive Firewall is doing the blocking, which I thought runs on Fail2Ban. There is no way to adjust the settings on what logs are searched or what is blocked. I can’t even figure out how to whitelist from the Responsive Firewall, because even endpoints in the trusted and local zones get blocked too when an ATA reboots.

So this is a standard ATA? And every reboot gets it blocked?

Not every reboot. When the NAT router changes the outbound port, it hits the max_contacts, Asterisk rejects the connection, and all of the phones on that external IP get blocked. I click the red X in responsive firewall and the problem is solved until the next time that happens.

Please let’s not conflate any perceived ‘flakey’ fail2ban behavior with any other chains in iptables, the /var/log/fail2ban.log will identify what it is seeing and actioning on. It is an open source python based script that uses regular expression parsing as quickly as your system allows against any targeted log file you point it at. It can be run at any priority in your underlying iptables scheme

If you have badly defined target files or worse, ineffective regexes, it will possibly likely not do what you want, it has effectively protected many systems against many attacks for many years otherwise.

We are not seeing any problems related to fail2ban. These blocks are strictly the Responsive firewall (RFW). The issue is also a problem with softphone on a mobile phones which we use a lot.

I think we could use some settings to adjust the sensitivity of the RFW.

I also found something interesting with a product FusionPBX. It has a feature to block registrations to IP addresses and only allow registrations to the proper domain name of the pbx. This blocks a lot of the riff-raff as they are scanning IP addresses and do not generally know the domain name.

Also, whitelist IP addresses or dns names in RFW by adding them in the network section and setting them in a proper zone. This does work well. It just does not solve the issue for dynamic IP address users who do not have a DDNS name.

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This is very easy to do on FreePBX (or any Linux-based system). For example, see PBX Security

I’ve found it to be virtually 100% effective against ‘riff-raff’ (automated tools scanning all IPv4 addresses). Unfortunately, except for the smallest systems (home or micro-business), it’s not an adequate solution. Organizations of significant size have adversaries who will target them explicitly, e.g. a competitor trying to steal a customer list or business plan, or an associate’s wife looking for evidence of his cheating. It’s not hard for an such an enemy to learn the domain name (spearphishing or other social engineering, open Wi-Fi, etc.) Even worse, you may face attackers with specific knowledge of your system (disgruntled employee or former employee).

So, additional restrictions are needed. However, I’m disappointed that the official FreePBX firewall doesn’t also filter by domain name. If you never see attempts from the riff-raff, you can take any attempt that does get logged with the seriousness it deserves. Also, keeping the logs free of scanner probes makes it easier to find and fix problems not related to security.

OK, enough of my rant.

Most NAT routers don’t modify the source port number unless the requested port is already in use. Those that do, e.g. pfsense, have a setting to turn this off. Then, set up all the phones behind a given NAT to use unique local port numbers, e.g. ext. 101 uses 5061, ext 102 uses 5062, etc. The port numbers seen by pjsip should no longer change.

Then, set up all the phones behind a given NAT to use unique local port numbers, e.g. ext. 101 uses 5061

Good idea, but it adds a layer of overhead I don’t want to manage. Anyway, this is besides the point. My point is that the Responsive Firewall doesn’t seem to honor the zones they way I expect them to.

+1 for this… Do you reckon it’s worth submiting a feature request to be able to adjust the aggressiveness of the Reponsive Firewall?

We have the same situation with a remote phone at a home office. Every time their IP address changes, their new address gets blocked. remove the new address from the block list and the phone re-registers fine.

Need to dive into my own logs to have a look but from what @gherbstman is saying, the logs weren’t that helpful. :confused:

We are still seeing this issue. Specifically we have a remote user on DSL. A couple times a month the IP address changes and it gets blocked. It is annoying to have to constantly fix this.

Depending on your ISP and your level of paranoia , you can do a whois lookup of your current IP address as the dslam will always award in IP address within that range. A longer monitoring of the changing address will give you a clue as to how small a network is actually being awarded.

Interesting to know, however I don’t feel over the moon about whitelisting a network of addresses without knowing what’s at the other end of each.


Hence the paraonoia level comment. keep a list of the changing ip address dslams usually have only a few thousand customers, and use a much smaller network. Cox and RR have huge networks but in reality use a much smaller DHCP range from any